At Knoxfield and Colchester Medical Centres the doctors are committed to providing the best care for you and your family.
The clinics provide a comprehensive range of services and use the most up to date medical equipment and sterilizing techniques. Our fees remain very competitive.
The clincs are also Government Authorised Travel Vaccination Centres offering a full travel medicine service.
We stock most vaccines and a range of travel related products, including current flu and covid vaccines. If you are a new patient, please help us and save time for yourself by downloading and completing the new patient form from the links at the bottom of this page and bringing them with you.
LATEST NEWS - updated 27/11/2023: Masks are recommended for your and our protection. Aggressive behaviour will not be tolerated. Everywhere is short-staffed. Please be respectful to those who turned up. FLU VACCINES are AVAILABLE for 2023. COVID-19 VACCINATIONS are CURRENTLY NOT AVAILABLE but you can prebook for when we get some more soon.
See the Services page for a full list.
Telehealth consultations are billed as for face-to-face visits.
Knoxfield Medical Centre is closed on Saturdays due to staffing challenges. There is NO bulk-billing and a $10 surcharge on Saturdays at Colchester Medical Centre and Telehealth is discouraged. Standard appointment time is 15 minutes.
Please check and make an appointment before attending. We remain very competitive and sympathetic to our patients.
There is a severe and worsening shortage of doctors in general practice. We may not be able to staff both clinics at times.
Capacity to accept new patients is also limited.
We regret these changes but it is an economic necessity.
TELEHEALTH services via phone & video continue for existing patients who have been seen face to face within 12 months, for straight-forward consultations (results, referrals & repeat prescriptions) and some mental health treatment plans and care plans. Face to face consultations ensure optimal health care and are preferred.
An annual face-to-face consultation is a Medicare requirement for existing and for all NEW patients.
Only standard appointments should be made online otherwise RING the clinic.
If you have trouble getting an appointment on-line, call either clinic to book.
Medicare has limited telephone consultations to straightforward problems.
Long consultations are NOT available by telephone.
Video telehealth may be possible if you have the equipment. Please be ready for a text message with a link to click to enter a video consultation.
To maintain optimal care and give everyone a fair go, we will be enforcing our practitioners' billing policy as per our Practice Fees page, including the fees for non-attendance (including missed telehealth of which we have too many).
eScripts are now routinely used We can now send eScripts directly to your phone or email (let us know your preference). This is especially useful for Telehealth consultations. Of course, you need to attend physically at least annually, and for vaccinations, procedures and specialised requirements, or if you are a new patient.
With the focus on COVID, don't forget to have your flu vaccination, and other routine medical care.
If you are a new patient, please help us and save time for yourself by downloading and completing the new patient form from the links at the bottom of this page and bringing them with you.
LATEST NEWS - updated 27/11/2023:
Masks are recommended for your and our protection. Aggressive behaviour will not be tolerated. Everywhere is short-staffed. Please be respectful to those who turned up.
FLU VACCINES are AVAILABLE for 2023.
COVID-19 VACCINATIONS are CURRENTLY NOT AVAILABLE but you can prebook for when we get some more soon.
Please follow the mask regulations (click the link for details) unless exempt. Please do not attend in person if you have symptoms of coronavirus but call the clinic. Thank you for your ongoing support and co-operation during these difficult times.
If you are a new patient or need a special service (pain/addiction/cannabis/MTOP etc) such as needing a doctor to help you with your complex pain or Opiate Addiction program and/or are enquiring about the Medicinal Cannabis or ADHD program, please read the appropriate page on the website, then contact either clinic and ask to be directed to the appropriate doctors.
Specialised matters (travel medicine, medicinal cannabis, addiction medicine, ADHD and diving medicals), or completing medical and insurance reports, require a longer appointment. These services are usually not bulkbilled due to the complexity, paperwork and thus time needed. Prepayment of a deposit may be required.
Not all doctors provide all services.
If you suspect you may have the coronavirus disease (COVID-19), please do NOT attend the clinic.
You can call us or the dedicated hotline on 1800 675 398.
Please keep Triple Zero (000) for emergencies only.
|Weekdays||9am to 5.30pm|
|Saturday (Colchester)||9am to 1pm|
We offer Bulk Billing for children, student & concession card holders, pensioners and others.View full list of Fees