Your Rights
If you have a problem we would like to hear about it. Please feel free to talk to your doctor or our Practice Manager or put your concerns in writing.
We take your suggestions, concerns and complaints very seriously, however, if you feel the need to take the matter further and discuss your issues outside the surgery you can contact the Medical Registration Board, AMA or:
Health Care Complaints Commission
Level 30, 570 Burke Street
Melbourne Vic 3000
Phone: 03 8601 522