Children 15 and under, Pensioners, Veterans’ Affairs and Health Care Card holders are bulk- billed, also full-time students on presentation of a student card, as well as routine visits for test results where no unrelated matters are raised.

All other consultations attract a private fee. Our private fees are well below standard AMA rates and are payable at the time of consultation by cash, cheque, credit card or EFTPOS.

There may be additional fees payable for complex services (travel - vaccine costs, SCUBA, addiction service, cannabis / pain management, iron infusion or a procedure). Sometimes a deposit is required at the time of making the appointment, so adequate time is set aside for you. The Medicare rebate fee (so no more out-of-pocket) will be charged when you attend. Failure to attend will forfeit this payment.

Unpaid accounts attract a $11.00 administration fee (including GST).

Please also be aware of our no-show policy with fees being half of the value of the missed appointment.

Fees applicable from 1st June 2021 are listed in the table below.

Should you have any difficulties with our fees, please discuss with our receptionist, nurse or doctor.

We use the HIC online system, which allows us to send your claim to Medicare who can refund directly to your bank account. Please ask our receptionist if you require further information.

Physiotherapy, psychology, podiatry & dietitian services cannot routinely be bulk-billed but may be covered by Private Health or WorkCover or TAC insurance or attract a Medicare rebate in some circumstances. Fees are set by the individual practitioners.

Description of Service Fees Medicare Rebate Out of Pocket ($15 less for non-concessional >65) Item Number
Standard GP consultation (consultation lasting less than 20 mins) $70.00 ($55 non-concession >65) $39.10 $30.80 23
Long GP consultation (consultation lasting at least 20 min for cases in relation to one or more health related issues) $106.00 ($91 non-concession >65) $75.75 $30.25 36
Prolonged GP consultation (consultation lasting at least 40 mins for cases in relation to one or more health related issues) $150.00 ($135 non-concession >65) $111.50 $38.50 44
Saturday afternoon with Dr Peggy Kwok Bulk-billed Full rebate No gap As appropriate
Travel Consultation Fee → as for appropriate length consultation PLUS cost of vaccines
Account keeping fee (applies if account not paid at time of consultation) $10.00 +GST $10.00 +GST
Work Cover and TAC patients Charged at Worksafe & TAC rates
Cancellation fee (if not advised within two hours prior to appointment) 50% of item fee ($20 for concession) +GST $0.00  50% of item fee ($20 for concession) +GST $20 initially then full fee, especially   for repeat offenders

*Children U16, pensioners, health card holders and students under 25 with a current student concession are bulk billed.

*As Medicare no longer pays a bulk-billing incentive, non-concessional patients over 65 are given a discount of $15

**Routine visits for test results are bulk billed

We accept all major credit cards, and all costs must be paid for on the day to avoid the account keeping fee.