After hours
If your situation seems like an emergency - call 000 immediately, otherwise:
- If the matter is urgent, such as chest pain, call the ambulance on 000. The ambulance should respond much sooner than we can and every minute may be important.
- If the matter is URGENT and OUT OF OPENING HOURS, you can call on (03) 9900-4966* (CHARGES APPLY - $5.50 inc. GST per minute and higher charges may apply from mobile phones and / or payphones). You will be connected to one of your clinics’ doctors and can discuss the situation and decide on the best course of action. Please respect the doctors' down-time and avoid calling during the night. Real emergencies need an ambulance or an emergency department attendance.
- Call a locum service such as National Home Doctor Service on 13 SICK (137425) or visit www.homedoctor.com.au. They will send us a letter about your visit
- Call the After-Hours GP Helpline on 1800 022 222 for free health information and assistance from a registered nurse, or medical advice from a GP if you need it.
- Attend hospital or wait till the clinic opens - we will do our best to fit you in as soon as possible.