At Knoxfield and Colchester Medical Centres the doctors are committed to providing the best care for you and your family.

The clinics provide a comprehensive range of services and use the most up to date medical equipment and sterilizing techniques. Our fees remain very competitive.

The clincs are also Government Authorised Travel Vaccination Centres offering a full travel medicine service.

We stock most vaccines and a range of travel related products, including current flu and covid vaccines.

If you are a new patient, please help us and save time for yourself by downloading and completing the new patient form from the links at the bottom of this page and bringing them with you.
See the Services page for a full list.

LATEST NEWS - updated 2/3/2024:

Unfortunately, due to doctor shortages (30% of GPs expected to retire within 5 years), lack of government support, and indeed working against small business in general but Medicare billing in particular, Knoxfield Medical Centre will be closing mid-year.

Telehealth consultations are billed as for face-to-face visits.
Knoxfield Medical Centre is already closed on Saturdays. There is NO bulk-billing and a $10 surcharge on Saturdays at Colchester Medical Centre and Telehealth is discouraged. Standard appointment time is 15 minutes.
Please check and make an appointment before attending. We remain very competitive and sympathetic to our patients.
There is a severe and worsening shortage of doctors in general practice. We may not be able to staff both clinics at times.
Capacity to accept new patients is also limited.
We regret these changes but it is an economic necessity.

Masks are recommended for your and our protection. Aggressive behaviour will not be tolerated. Everywhere is short-staffed. Please be respectful to those who turned up.

TELEHEALTH services via phone & video continue for existing patients who have been seen face to face within 12 months, for straight-forward consultations (results, referrals & repeat prescriptions) and some mental health treatment plans and care plans. Face to face consultations ensure optimal health care and are preferred.

An annual face-to-face consultation is a Medicare requirement for existing and for all NEW patients.

Only standard appointments should be made online otherwise RING the clinic.
If you have trouble getting an appointment on-line, call either clinic to book.
Medicare has limited telephone consultations to straightforward problems.
Long consultations are NOT available by telephone.
Video telehealth may be possible if you have the equipment. Please be ready for a text message with a link to click to enter a video consultation.
To maintain optimal care and give everyone a fair go, we will be enforcing our practitioners' billing policy as per our Practice Fees page, including the fees for non-attendance (including missed telehealth of which we have too many).

eScripts are now routinely used We can now send eScripts directly to your phone or email (let us know your preference). This is especially useful for Telehealth consultations. Of course, you need to attend physically at least annually, and for vaccinations, procedures and specialised requirements, or if you are a new patient.

FLU VACCINES are NOT YET AVAILABLE for 2024.
With the focus on COVID, don't forget to have your flu vaccination, and other routine medical care.

COVID-19 VACCINATIONS are AVAILABLE at Colchester Medical Centre only.

Click for Latest Information about Coronavirus disease, including home treatments supported by your GP.

Please follow the mask regulations (click the link for details) unless exempt. Please do not attend in person if you have symptoms of coronavirus but call the clinic. Thank you for your ongoing support and co-operation during these difficult times.

Medicare Bulk Billing
Bulk-billing, Telehealth and missed appointment changesThe Government has discontinued COVID bulk-billing incentives, so we cannot afford to bulk-bill Telehealth for everyone. It is important that you are ready for the phone call. Telephone consultations are for straightforward problems only. In-clinic services will be as per usual policy. As Medicare does not pay a bulk-billing incentive, we give non-concessional patients over 65 a $15 discount. Please ask for bulk-billing if you are in hardship. We want our patients to be able to continue to attend for medical care. Please be aware of the non-attendance fee (which includes missed Telehealth appointments) - approximately HALF of the value of the missed consultation.

Only standard appointments should be made on-lineWe offer preventative care such as Cervical Screening Tests (formerly known as Pap Smears) in person at our clinics as also blood tests. Pathology is open 6 days a week at Colchester, and by nurses as available at Knoxfield (not all tests). Psychology/counselling, podiatry & physiotherapy are available.

If you are a new patient or need a special service (pain/addiction/CENSORED SERVICE/MTOP etc) such as needing a doctor to help you with your complex pain or Opiate Addiction program and/or are enquiring about the Government Censored Service or ADHD program, please read the appropriate page on the website, then contact either clinic and ask to be directed to the appropriate doctors.
Specialised matters (travel medicine, CENSORED SERVICE, addiction medicine, ADHD and diving medicals), or completing medical and insurance reports, require a longer appointment. These services are usually not bulkbilled due to the complexity, paperwork and thus time needed. Prepayment of a deposit may be required.
Not all doctors provide all services.

Respiratory clinics if you have cough and fever (so could be coronavirus)

If you suspect you may have the coronavirus disease (COVID-19), please do NOT attend the clinic.
You can call us or the dedicated hotline on 1800 675 398.

Please keep Triple Zero (000) for emergencies only.

Locations

310 Colchester Rd,
Bayswater North VIC 3153
34 Riddell Rd,
Wantirna South VIC 3152
View Locations

Trading hours

Weekdays 9am to 5.30pm
Saturday (Colchester) 9am to 1pm
Sunday/Public holiday CLOSED
View extended hours

Services Overview

  • Men’s, Women’s & Kid’s Health
  • Travel Medicine
  • Skin Clinic
  • Acupuncture
  • Allied Health
  • Mental & Addiction Services
  • Plant based treatments
View all Services

Our Fees

We offer Bulk Billing for children, student & concession card holders, pensioners and others.

View full list of Fees

Don't want to fill out forms when you arrive?

Save time - fill them out now & bring with you or email to us in advance!

I'm new to the practice I'm travelling I need a dive medical
  • Royal Australian College of General Practice
  • Facebook link
  • Accredited General Practice

Created by Andrew Jakubowicz;
Updated by Dr Igor Jakubowicz

* Charges apply ($5.50/min & maybe higher for mobiles or payphones)