New Patients

Medicare Bulk Billing Practice

We welcome all new patients, although appointments may be limited, especially for specialised services.

Medicare Bulk Billing from 1 November 2026

From Sunday, 1 November 2026, Colchester Medical Centre is a Medicare Bulk Billing Practice. All eligible GP services will be 100% bulk-billed for every patient with a valid Medicare card, regardless of age or concession status, with no out-of-pocket consultation fees.

This includes standard and long GP consultations, Medicare-eligible telehealth, chronic condition management plans and reviews, Mental Health Treatment Plans and reviews, and eligible health assessments. Medicare eligibility requirements apply to each service; please check with reception if you are unsure.

Before your first appointment

Please arrive 10 minutes before your appointment so we can register your details before you see the doctor. You may like to complete the appropriate new-patient form beforehand; forms are available on our Home page.

Please bring your physical or digital Medicare card and any Health Care Card, pension concession card or DVA card you hold. A concession card is not required for bulk billing of eligible GP services. Reception will help you complete the required consent to assign your Medicare benefit to your doctor.

Please let reception know if you need a long appointment so adequate time can be allowed. When booking, please specify if you require a specialised service such as travel medicine, a SCUBA medical, addiction treatment, pain management, an iron infusion or a procedure.

Services that may attract private fees

Universal bulk billing applies to eligible GP services. Non-Medicare services, such as commercial driver's licence medicals, pre-employment assessments and travel vaccinations, continue to attract private fees. Patients without Medicare eligibility will also be privately billed. Independent allied health providers set their own fees, and a gap may be payable even with an eligible referral.

Some procedures outside the Bulk Billing Practice Incentive Program's eligible-services list may be privately billed. Please ask about costs when booking. No additional booking, facility or necessary consumable fee is charged for a bulk-billed service. Any applicable private service or vaccine supply charge will be explained before you proceed. See our Practice Fees page for details.

Cancellations and missed appointments

Cancellation PolicyPlease give at least two hours' notice if you need to cancel an appointment, including telehealth. Missed appointments may attract a non-attendance fee, which is not covered by Medicare. Please ask reception about the applicable charge and see our no-show policy.